There could be a few reasons why your links aren’t working, this article has a few helpful tips to narrow it down.

What does the the YELLOW exclamation mark ( ! ) mean?

  • If you can see a yellow exclamation mark ( ! ) next to your link this indicates you are missing some information. This icon indicates that the link is inactive and this will not show up on your profile.
  • Make sure you have entered a Link Title and a valid URL. Be sure to check your spelling and ensure the link URL is working.

What does the the RED exclamation mark ( ! ) mean?

  • If you can see a red exclamation mark ( ! ) next to your link this indicates that there is a problem with your link URL. Links with the red ( ! ) will not show up on your profile.
  • Make sure you have entered a valid URL. Be sure to check your spelling and ensure the link URL is working. You can try this in a new tab in your browser. 
  • Linktree does not accept some links as a security measure, please contact us if you are having trouble, our team will get back to you as soon as they can.

I’m getting a security error or from Google when I click on one of my links.

  • If you are getting this error, it is likely because you have added an ‘S’ to the HTTP at the start of your link.
  • All websites work with a HTTP:// at the front of the link, but only some websites have an HTTPS:// certificate. You can learn more about this here.
  • To make sure you are adding the correct link, open the website you want to add in a new tab and copy that link directly into your Linktree.
  • If you have tried the above and are still getting an error, please get in touch.

How do I reorder my links? 

  • To reorder your links you can simply ‘drag and drop' each link by clicking or tapping and dragging the 3 dots on the left of each link. When you reorder a link it immediately updates on your Linktree profile. 

 If you have any issues please get in touch with the Linktree team.

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